Client & Vendor Relations Executive

Description

Hiring on an URGENT BASIS, Need to be able to join ASAP Very Fluent English Speakers Needed. Skydo seeks a dynamic and personable Client & Vendor Relations Executive (Night Shift) to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with clients and vendors, ensuring seamless communication, and fostering a collaborative environment. This role is crucial in maintaining the high standards of service and efficiency that our clients and vendors expect from us.

Responsibilities

• Develop and maintain strong relationships with clients and vendors through regular communication and meetings.
• Act as the primary point of contact for clients and vendors, addressing inquiries, resolving issues, and ensuring their needs are met.
• Coordinate with internal departments to ensure timely and accurate delivery of services and products to clients.
• Negotiate contracts and agreements with vendors to secure the best possible terms.
• Monitor and evaluate vendor performance, ensuring compliance with company standards and contractual obligations.
• Prepare and present reports on client and vendor activities, performance metrics, and areas for improvement.
• Identify opportunities for process improvements and implement strategies to enhance client and vendor satisfaction.
• Assist in the onboarding process of new clients and vendors, ensuring a smooth transition and integration.
• Stay up-to-date with industry trends and market conditions to provide informed recommendations to management.

Requirements

• Having approved theme/s on ThemeForest will be given high preference.
• Strong knowledge of WordPress Theme Standards
• Ability to convert HTML templates into fully functional WordPress themes.
• Good knowledge in O OP PHP and front-end stuffs like HTML, CSS, JS, jQuery, etc.
• Moderate knowledge in WordPress Core APIs like options, metadata, REST, hooks, settings, etc.
• Ability to debug and fix bugs arising from other developer’s code.
• Sense of humor
• Hard worker and passionate – we are growing super fast

Employment Status

FullTime

Workplace

Work at office

Educational Requirements

• A Level
• Bachelor of Science (BSc)
• Skills Required: Customer Support/ Client Service, Call Centre Supervision/ Management, Data Management and Analysis, Call Center, BPO, BPO Industries, call center supervisory management, Call Operation

Experience Requirements

• At least 1 year(s)
• The applicants should have experience in the following business area(s): BPO/ Data Entry Firm,Call Center,Call Center

Additional Requirements

• Age at least 22 years
• Both males and females are allowed to apply
• Fluent in ENGLISH is a MUST.
• Proven experience as a Client Relations Manager, Vendor Manager, or similar role.
• Strong interpersonal and communication skills, with the ability to build rapport and trust with clients and vendors.
• Excellent negotiation and problem-solving abilities.
• Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Detail-oriented with a focus on delivering high-quality service.
• Professional attitude and appearance.

Job Location

Dhaka (Pallabi)

Salary

Tk. 20000 - 40000 (Monthly)

Compensation & Other Benefits

• Mobile bill, Performance bonus, Profit share, Weekly 2 holidays, Over time allowance, Tour allowance
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2(Yearly)
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and inclusive work environment.
• The chance to be part of a leading firm in the BPO industry with a strong reputation for excellence.
• Salary is 20,000 BDT(for Freshers) to 40,000 BDT (experienced but negotiable) plus Attendance Bonus.
• Performance bonus.
• Unlimited Tea, Coffee & Snacks.
• Annual tour.
• Team Outing.
• Marriage Bonus and Marriage Leave.
• Paternity and Maternity Leave.
• Yearly Family Tour.
• Knowledge Sharing Session.
• Leave Encashment Facilities.
• Work with a vibrant team and amazing products.
• Training and learning materials to improve skills.
• Last but not the least, WorldClass Work Environment.

Statement

Join a growing operations support company serving international clients in high-demand industries. If you have strong communication skills and a drive to learn, Skydo is where your career can grow.